--What are the measurements?
On 1/8" recycled fiber wood.
12" wide by 12" high
Please kindly read all policies and keep in mind we are located in Southern California.
Items in stock: 1-5 business days
Personalized / made to order: 1-2 weeks
Shipping times from California
US: 5-7 business days (not including holidays and weekends)
International: 2 or more weeks (please allow time for customs)
If you need your item by a specific date, please message us to ensure we have this item in stock and can get your package to the post office in a timely manner.
PS Weddings and Events is not responsible for the amount of time it takes them to ship it to you. We are not able to control the Post Office, Postal System, or Postal Workers/Couriers. As a result, we will not be held responsible if your item does not make it in time.
If you purchase an item and need it by a certain date, within a 1 ½ week period, YOU will be responsible to pay extra for express shipping. If we do not hear back from you by the start of the next business day, we will ship your item first class mail.
Discounts / Photo Exchange
For those interested in doing photo exchanges, you must pay full price at time of purchase.
We will issue a 15% refund (of item cost, for item photographed) after we ensure the photo meets our standards.
PS Weddings and Events holds the rights to refuse photos that are not professional or do not meet our standards.
By sending us a photo, you are giving us permission to use it on all social media outlets.
If a photographer or decorator would like to be credited for the photo, please send their information with the photograph.
Child Supervision Required
If you have purchased any of our items, you are responsible to supervise any child/children with this item. If an item is broken, it may become a choking hazard if swallowed. Therefore, should any injury or accident occur to any child/children, PS Weddings and Events or any affiliate or subsidiary of the same (company), it's officers or their insurance company will NOT be held responsible. By purchasing our items, you have read all shop policies and assume all responsibilities for supervising any child or children with our product.
© All intellectual property owned by PSWeddingsAndEvents. All rights reserved
We Accept, Paypal, Credit Cards & Etsy Gift Cards.
Please feel free to make your payment online with any major credit card, or your PayPal account. If you choose to use PayPal, you’ll get a confirmation email from them saying your payment has gone through successfully. If you don’t get this email, something went wrong and you’ll need to contact us ASAP so we can look into the matter.
We are not responsible if items have been shipped to the "wrong address" because the buyer has not updated address (after a recent move, or what ever the case may be). No refund will be given since it is the responsibility of the buyer to have entered their information properly. If the item is not shipped back from the wrong address you will have to purchase a new item.
We want you to rest assured that we take great care in handling your precious cargo. It’s important to us that we get it to you in time for your event. Unfortunately, USPS can delay the shipping at times, so we cannot be responsible for this. Most orders arrive on time and intact. In the event that USPS HAS delayed your order, there is nothing we can do. (It is out of our hands at that point.) This can be worrisome, but there is a way to calm your nerves. You can purchase insurance to make sure everything goes smoothly. (For a few extra dollars, pending on the amount of the item purchased.) If this is something you’d be interested in, please send us a message and we’d love to talk to you about the options you have.
♥United States- Tracking♥
All US domestic orders come with tracking. You can track your order through the USPS website.
♥International- Customs, Duties, and Taxes♥
If you are from a country other than the United States, please know that your country may charge you customs, duties, and taxes on your order. These duties and fees are your responsibility. These are fees that we cannot quote you for and that we will not be held responsible for. We ONLY charge you for actual shipping fees. Returns and/or refunds will not be accepted due to customs fees.
♥Tracking and Insurance for International Orders♥
We will not be responsible for lost or stolen packages. Our default shipping method for International orders will be USPS First Class International. This is the most economical option, but DOES NOT INCLUDE TRACKING, DOES NOT INCLUDE INSURANCE and DOES NOT INCLUDE DELIVERY CONFIRMATION.
♥Refunds and Exchanges♥
Once you receive your item, you need to open it within 24 hours of it being delivered, to see if everything is as you ordered it. You will see that the item (s) will be heat gunned on the outside, as well as the inside to double corogated cardboard. You can cut the outter layer of wrapping off and see the inner packaging, which you can leave incase you'd like to return it. If there are any problems with the quality of the item, please inform us by messaging us and sending a photo of the product in the heat gunned packaging, for our records. If you inform us after the first 24 hours, we will not be held responsible for sending a new one or refunding you.
Once you open your package and confirm you are thrilled with it, we suggest putting the cardboard back on the top and taping it together to ensure its safety until your big day. Keeping it in the box we mailed it in will also help in keeping it perfect on the way to your venue or to the baker.
If you are not happy with your purchase, please let us know, and we will make every effort to fix the problem. A message about your dissatisfaction allows us to work on the issue, and make it right. Please make contact with us BEFORE sending negative feedback.
For non-custom items, we will accept refunds/exchanges►► ONLY if we are notified first within 7 days of your purchase. After we have agreed to your return, please send us our sign back using an insured shipping method. If the item returns damaged, and was not sent insured, we will deduct the damage cost from any exchange or refund amount.
For a refund, on a color exchange, size issue or if you'd like to get a different cake topper from our shop, the buyer must pay for the return shipping. For an exchange, the buyer must pay return shipping and exchange shipping. In either case, we must receive the returned items in their original packaging and in perfect, like-new condition. Once we have received the returned item and can confirm that it is in perfect condition, you will be refunded. The refund amount will be minus a 15% restocking and handling fee, along with the original shipping charges.
►►►Custom orders are final sale. Sorry, no exceptions.
We do our very best to describe items thoroughly, including the size. We will not refund for size issues. In some cases exchanges can be made at your shipping cost
We offer custom orders and bulk orders. If you’d like us to make you special signage, to hold, to stand alone on a table, to fit in a vase, to hang on a wall, hang on a chair, or to lean against items…. We are more than capable and excited to do so. Just send us a message so we can work out the details and create a gorgeous day that you’ll never forget.
If you’d like us to send you the design we’ve custom made for you, before we make it, you will need to pay an additional fee. Our design style is elegant, as you can see through our shop. Please trust that we will pay close attention to detail and ensure that you get a product you will rave about.
***Please be sure that the address you have on file is the one you'd like your items shipped to.
© All intellectual property owned by PSWeddingsAndEvents. All rights reserved.
You can choose the colors from the drop down menu next to the photo in the listing. We offer gold, gold glitter, silver, silver glitter, rose gold, rose gold glitter, black, and DIY (raw pressed eucalyptus wood).
DIY means DO IT YOURSELF.
This means you will receive your items unpainted. So, you will have the ability to paint them that special color OR just leave them RAW for more of a rustic feel!
We do NOT supply the paint needed for this project.
If you are on a budget, or want a color we don't offer... DIY is the best option for you.
If you have enough on your plate, and want one of the colors we offer, then we'd be happy to paint them for you!
We only offer gold, gold glitter, rose gold, rose gold glitter, silver, silver glitter and black.
We suggest you order 2 weeks prior to your wedding/event. We are quickly approaching wedding season, and will be pressed for time. We work long hours and want to ensure you get your items in plenty of time.
***If you need a rush order please let us know before purchasing, so we can let you know if it's possible***
Please leave your wedding/event date in the "note to seller" section at the time of purchase, as well as a date you'd like to have your item(s) by. This will be a great way to keep us on track. Thank you in advance!
That's easy! Send us a message and we will set up a custom listing! All we will need to know is:
1) What items
2) The color of each item
3) The quantity of each item
4) What state/ country you are located in
5) Event date
Yes! We love seeing our items in use! So, if you send us a photo from your special day, or tag us in that stunning shot on any of our social media sites, we will happily send you a discount code to use for your next purchase that's good for up to a year!
Please note we'd love to see our items being used at the event! It's so much fun to see all the different ways our customers choose to use our products. It warms our hearts and brings us so much joy to see what you've come up with. Thank you for sharing your precious moments with us. We adore each and every one of you.